Management Consulting to Move Your Practice to the Next Level and Beyond

Every veterinary practice faces its own unique challenges. These can include stagnant growth, poor profitability, too few clients, and inefficient staff who fail to operate as a team. As such issues escalate, they not only block the potential of the practice, they impact the practice owner’s motivation and quality of life.

In business for over 30 years, Sterling knows the confusions, stress and inefficiencies that can slow down a practice. The Sterling program identifies the exact issues which need to be addressed and remedies them with customized consulting, management courses and regional workshops. We’ve shown hundreds of veterinarians how to effectively run their practices so they can do the work they love—helping animals.

Find out more about the Sterling program; click here to order our free “Practice Solutions” DVD.

 

Jim Gill, Veterinarian

Jim Gill, DVM and Staff

“After working as an associate in a multi-doctor practice, I bought a practice of my own from a retiring veterinarian. I went from working in someone else’s practice to owning my own, and being its only doctor. I was completely unprepared for the workload ahead of me.

“I had to perform too many duties myself. Although I had been a swim coach for 110 kids, I had trouble managing 4 staff. I worried that asking too much might result in them leaving so I did a lot of the work myself. Things just got worse.

 

Mark Setser, Veterinarian

Mark Setser, DVM

“I had been working as a relief veterinarian when I decided to open my own practice. Although I had intended to buy an existing practice, I wound up buying two. Bright-eyed and bushy-tailed, I innocently looked forward to managing my new business.

 

Bud Farr, DVM – Veterinary Practice

Bud Farr, DVM

“After 12 years of running my own veterinary practice, I was ready to walk out the door and not come back. Income wasn’t the problem; we were tracking the receivables, sending out the bills and collecting the money. My wife was tight with a dollar. Other than that, I had no management skills.

 
5
  Improving Business Through Communication  

It was very helpful to me, not only to apply right away in my practice but in my personal life. I can say my life has changed after this course. I feel that a lot of insecurities and fears are gone and I am going to be able to communicate with my clients, staff, family members and every single person in my life more efficiently. This course exceeded my expectations.—Adriana B., Owner

5
  Improving Business Through Communication  

I have a better understanding of the communication cycle and how to master the specific situations when they arise. I found the drills very useful as they made me think about and understand how to manage a conversation with clients, family and friends more effectively.—Scott E., Partner

5
  Executive Basics  

I thought this course was excellent. It puts into writing the philosophies that I’ve always felt made for a great executive and leader.—Gary S., OM

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