Customized Consulting


Most veterinary professionals open their practices with dreams of helping animals and their owners and earning a good living while doing so. But running a practice presents its own set of management issues. Like a sick patient, the longer these issues go unaddressed, the worse they become.


Why Work With Our Consultants


Our consultants are first and foremost stable points for practice owners. The confusions generated by a practice—the public at large, its patients, staff, the vendors and especially the government—can hit the owner of a practice daily. Combining the energies of the consultant and the practice owner overcomes the confusions generated. Our consultants give the practice owners stability.


Sterling’s Workshops: Real Tools for Your Practice


If I were going to gain insight on how to better manage my practice or business, I would have just three requirements of someone:

1. Does the person making the suggestions have himself or herself a business or practice that would be a model of success, or at least what I would consider successful?

2. Does the person operate on sound principles?

3. Can the person show me how to do it or give it to me in simple enough language where I could easily understand and apply it?


Know More About Managing a Practice

Sterling Training

Like veterinary medicine, successful practice management is based on its own set of principles and procedures. When these management principles and procedures are known and put to use, a veterinary practice thrives and prospers. When they are not, growth can stagnate, staff conflicts can arise and revenue and profitability are likely to suffer.


Have a Smoother-Running Practice with On-Site Custom Consulting

Management by Statistics Office Visits

In addition to one-on-one consulting, Sterling provides on-site customized consulting. Depending on the size of the practice, an on-site program is delivered by one or two specialty consultants, is one to five days in length, and provides unique benefits to the practice.

Practice Analysis

  Improving Business Through Communication  

It was very helpful to me, not only to apply right away in my practice but in my personal life. I can say my life has changed after this course. I feel that a lot of insecurities and fears are gone and I am going to be able to communicate with my clients, staff, family members and every single person in my life more efficiently. This course exceeded my expectations.—Adriana B., Owner

  Improving Business Through Communication  

I have a better understanding of the communication cycle and how to master the specific situations when they arise. I found the drills very useful as they made me think about and understand how to manage a conversation with clients, family and friends more effectively.—Scott E., Partner

  Executive Basics  

I thought this course was excellent. It puts into writing the philosophies that I’ve always felt made for a great executive and leader.—Gary S., OM